I want to make a customization not offered in the configurator. What should I do?

Special requests, specific, catalog, customization
V
Written by Visuary
Updated 1 year ago

If your developer allows it, you have the option to add special requests to your project for any customizations you couldn't make yourself in the configurator.

To add a special request:

  1. Click on the corresponding button in the "Summary" tab.
  2. Place the marker on the plan at the location relevant to your request.
  3. Provide a detailed description of your request in the text field.
  4. You can add as many special requests as necessary (one marker per request).

Moving partitions is not possible directly through the configurator. If you wish to modify the location of a partition, you must make a special request.

When you submit your project for validation, your developer will review your special requests. It is important to note that these requests may not be accepted.

Did this answer your question?